5. Check the remote or controller
Remote control battery:
- If the fan light is equipped with a remote control, check whether the batteries in the remote control need to be replaced. Replace the battery and try the operation again.
Controller settings:
- Make sure the controller settings are correct and check if any misoperation has caused the fan light to not work properly.
6. Reference manual
Troubleshooting guide:
- Consult the troubleshooting section of the product manual and follow the recommended steps. Instructions usually provide solutions to common problems.
7. Contact after-sales service
Warranty terms:
- If the above steps cannot solve the problem, check the warranty terms to confirm whether the product is within the warranty period.
Provide information:
- Have your proof of purchase and product information ready, describe the fault situation, and contact the manufacturer or authorized service center. You can usually contact us by phone, email or online customer service on the official website.
8. Safety precautions
Power off operation:
- When inspecting and repairing the fan light, be sure to cut off the power supply first to ensure safety. You can use a voltage tester after a power outage to confirm that the power is disconnected.
Professional help:
- If you are not familiar with electrician operation, or the problem is complex, it is recommended to ask a professional electrician to perform repairs to avoid accidents and damage.